Where do I pickup my Collection order?
At the Rener Warehouse: 7-13 Bell Street, Canning Vale, WA 6155, Australia.

When will my order be delivered?
Please refer to the shipping details outlined on our delivery page here.

Why do I need to use Google Chrome when using MyRener or MyScript?
Our website is built to perform optimally on Google Chrome, other browsers may not support all features of our website.

I can’t remember my login password, how can I reset it?
You can reset your password by clicking on our login page and selecting “Forgot Password”. You’ll be given the option to reset it there.

For further information, check out our quick links:

• Terms and Conditions
• Returns and Exchange
• Delivery Information
• Payment and Pricing
• Cold Product Policy
• Deeds & Licenses
• Announcements
• Privacy Policy

Can’t find your answer?

Please contact our friendly customer service team on the options below:
Email: orders@renerhealth.com
Phone: 08 9311 6800
Toll-free Phone: 1300 883 716